Preventive Maintenance Agreements (PMAs) — Hartzell’s Heat & Air

Your car needs oil changes. Your yard needs mowing. Your HVAC system, geothermal loop, and water heater need annual professional service — and most people skip it until something fails. A PMA puts you on our schedule before peak season. We find the worn capacitor, the low loop pressure, the failing anode rod before it becomes an emergency call. Pre-paid, automatic, no dispatch fee on included visits. — Dave Hartzell

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HVAC & Heat Pump Plans

Central AC, gas furnace, heat pump — any brand. One annual visit catches 80% of the failures that lead to emergency calls.

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Geothermal Heat Pump Plans

Ground source systems require IGSHPA-certified service — ground loop pressure checks, COP calculations, and desuperheater inspection that a standard HVAC tune-up doesn’t cover. Dave is IGSHPA Accredited and ClimateMaster GeoElite certified.

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Water Heater & Plumbing Plans

Hard water in central Oklahoma (15–25 grains per gallon) dissolves anode rods in 2–3 years instead of the standard 5–6 and accelerates scale in tankless heat exchangers. Bradford White Authorized Dealer. Also service Rheem, A.O. Smith, Navien, Rinnai.

Combine plans, one visit: Pair any HVAC plan with a water heater plan and we service both systems on the same trip — no extra travel charge. Call 405-375-4822 to bundle.

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What Is a PMA?

A preventive maintenance agreement is a pre-paid annual service contract. You pay once per year, we put your equipment in our scheduling system, and we contact you before peak season to set your visit. No reminders needed on your end.

Your included visit(s) carry no dispatch fee — that cost is built into the plan. Repair calls outside your included visits use the standard $99 dispatch fee, and plan members receive 10–20% off the repair labor depending on plan tier.

Trane, Mitsubishi, Carrier, Daikin, and ClimateMaster all require documented annual service to keep parts warranty valid. Without a service record on file, a manufacturer can deny a claim on a $2,000 compressor or a $1,500 heat exchanger. Every Hartzell’s visit produces a dated, itemized written report — your proof of care.

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Common Questions

What is a preventive maintenance agreement?

A PMA is a pre-paid annual service plan — we schedule your tune-up automatically before peak season.

You pay once per year. We put your system in our scheduling calendar and reach out before cooling season (spring) or heating season (fall). Your included visit(s) have no dispatch fee.

Is there a dispatch fee for plan members?

No dispatch fee on your included visit(s) — covered by the membership.

The standard $99 dispatch fee applies to repair calls and any service outside your included visits. Your annual tune-up is fully covered — no fee on top of the plan price.

Do I need separate plans for my HVAC and water heater?

Yes — each system type has its own plan, but we service everything on one visit.

HVAC, geothermal, and water heaters each require different inspections. Pair any combination and we come out once — no extra trip charge. Many customers bundle Dave’s 360 with a Water Heater plan.

Does my manufacturer warranty require annual maintenance?

Yes — Trane, Mitsubishi, Carrier, Daikin, ClimateMaster all require documented annual service.

Without a maintenance record, manufacturers can deny warranty claims on major components. Every Hartzell’s visit produces a dated, itemized written report that is your proof of care.

Why is annual maintenance more important in Oklahoma?

100°F+ summers, hard water, and wind-driven red dust put equipment under stress that most manufacturers’ service intervals don’t account for.

Central Oklahoma systems run longer hours at higher heat loads than in milder climates. Hard water at 15–25 grains per gallon destroys anode rods and geothermal heat exchangers early. Wind-driven dust clogs condenser coils faster than standard inspection intervals account for. Annual service here is damage control, not optional upkeep.

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Content reviewed by Dave Hartzell — Oklahoma Master HVAC License #00115936, NATE Certified, IGSHPA Accredited Geothermal Installer, Mitsubishi Diamond Dealer, Trane Comfort Specialist TCS SELECT. Hartzell’s Heat & Air, Kingfisher OK, 15+ years in business.