HVAC in Edmond, by the man who signs it.
Edmond runs on its own city electric utility, which changes what rebates you can get and what they require. I work Oklahoma County every day out of Kingfisher: repair, replacement, Mitsubishi ductless and geothermal, at the same flat prices I charge at home.
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Your utility is probably not OG&E
Inside the Edmond city limits, your power comes from the city’s own municipal electric utility. Outside them it is OG&E, and out in the county you may be on a co-op. Three different bills, three different rebate programs, on streets that look identical from the truck.
This is not trivia. Edmond takes part in the OMPA WISE heat pump rebate program, which covers geothermal, air source heat pumps and ductless. OG&E’s Oklahoma residential rebates are closed for 2026 and are expected back in 2027, and OG&E lists no geothermal rebate at all. So the same equipment, installed on two houses a mile apart, can have completely different money behind it.
- The audit comes firstWISE wants an in-home energy audit before the old equipment is removed. Pull the old system first and the rebate is gone.
- Ninety days to fileThe paperwork goes in within 90 days of the install, and a post-inspection follows.
- I will not guess an amountTell me your address and the name on your power bill. Shelby or I confirm the live program before anybody counts on a number.
- Co-op, city or investor ownedBetween 2015 and 2024 OG&E’s residential rate rose about 18 percent while some co-ops in this area barely moved. The measured history is here, straight from the federal filings.
Edmond homes, and what they do
Edmond is three towns stacked on top of each other from an HVAC point of view: 1950s and 60s ranch homes near the old downtown and the UCO campus, the 70s and 80s suburban belt, and the newer upscale build-out north and east. Each one fails differently.
- Multi-zone systems nobody set up rightPremium homes with zoning boards, bypass dampers and two-stage equipment. These need somebody who reads the install manual rather than guessing at the dip switches.
- Mini-splits in bonus rooms and officesDuctless over a garage or in an addition, where the original system was never sized to reach. Multi-zone Mitsubishi is regular work for me.
- Heat pump stuck in coolingReversing valve or control fault, and the house never warms up. Common on the older suburban stock.
- Ranch homes on original ductUndersized returns and leaky trunk lines. The equipment gets blamed for an airflow problem it cannot fix.
- Water source and geothermal unitsLoop pressure, flow centre, desuperheater and controls. A geothermal diagnostic is $348 flat, any hour.
- Short cycling and rising billsUsually charge, airflow or a control that was never commissioned properly.




What I actually carry
Geothermal
IGSHPA accredited, ClimateMaster GeoElite. I design the loop, size the system and stand behind the install. Free weekend consultation.
Diagnostic $348 flatWhat a geo visit coversMitsubishi
Diamond Dealer, factory trained on M-Series and P-Series, multi-zone and hyper-heat. Registered inside 90 days, a single-family install carries 12 years on parts and compressor.
Sized before quotedDuctless and mini-splitNew systems
Trane TCS SELECT. Every system sized by load calculation, never by matching the box that is already there. My install labor warranty is one year, parts and labor.
Estimate freeReplacement optionsAlready holding somebody else’s quote? Get a free second opinion or run the repair or replace calculator.
What the common jobs run
Typical installed ranges. Your exact price is confirmed on site, in writing, before any work starts.
✦ Edmond repair menu ✦
Seasonal tune-up $229, weekdays 7am to 3pm · 6-month labor guarantee on every repair · Financing covers repairs too
What happens when I get to your house
- The easy things firstThermostat, filter, breaker, outdoor disconnect. The equipment stays closed until those are ruled out.
- Electrical under loadCapacitor microfarads, contactor condition, compressor amp draw.
- Refrigerant on calibrated gaugesSuperheat and subcooling against the maker’s spec, not a guess at the sight glass.
- Airflow and coilsStatic pressure, blower speed and amps, coil condition at both ends.
- Written price, then you decideYou know the number before I touch a wrench.



Named for the man at the freight desk
Edmond is named for Edmond Burdick, a Santa Fe Railway freight agent who worked the station. Not a founder with a vision, not a land baron. The man who worked the freight desk. The town that grew up around that station built the first public schoolhouse in Oklahoma Territory in August 1889, four months after the Land Run, and in 1891 the Territorial Normal School opened, which is the University of Central Oklahoma today and the oldest institution of higher learning in the state.
I mention it because the building stock follows that history, and the building stock is what I actually work on. The homes near the old downtown and the campus are the ones with the original duct and the tight mechanical closets. The north and east build-out is where I find the zoning boards and the multi-stage equipment. Knowing which one I am walking into before I get there is half of scheduling the day right.
Three eras of Edmond house, three sizing problems
Almost every bad replacement I am called to fix in Edmond started the same way: somebody read the tonnage off the old outdoor unit and ordered the same thing again. That copies the original mistake forward for another fifteen years. I run a Manual J load calculation before I quote, and in Edmond it lands in three different places depending on which part of town you are in.
- Downtown and campus ranches, 1950s and 60sSmall rooms, modest glass, and duct that was sized for a much smaller system than somebody later installed. These usually need the duct addressed before the tonnage, or the new equipment short cycles and the far bedroom still does not keep up.
- The 70s and 80s suburban beltAttic air handlers and long flex runs baking above the insulation. The load is usually fine. The delivery is the problem, and no amount of new equipment fixes a duct system bleeding cool air into a 140 degree attic.
- North and east build-outHigh ceilings, big west-facing glass and open plans. These are the houses most often undersized, because the builder’s rule of thumb ignored the glass. This is also where zoning and multi-stage equipment earn their money, when somebody actually commissions them.
- Acreage on the edgesBig lots, room for a loop field, and often a well already on the property. This is where the geothermal conversation is worth having, and where the free weekend consultation gets used most.
Straight answers
Who is my electric utility in Edmond, the city or OG&E?
Inside the city limits you are almost certainly on Edmond’s own municipal electric utility. Outside them you are on OG&E, and parts of the county sit on a co-op. It matters because the rebate programs are completely different, so I ask which one bills you before I say a word about rebate money. If you are not sure, read the top of your bill and tell me the name on it.
What is the rebate mistake that costs Edmond homeowners the most?
Pulling the old system out before the energy audit. Edmond takes part in the OMPA WISE heat pump rebate program, and that program wants an in-home energy audit done before the old equipment is removed. Take the old unit out first and the rebate is disqualified, no matter how good the new system is. The paperwork also has to be in within 90 days of the install, and there is a post-inspection. I will not quote you a rebate dollar amount off the top of my head. Tell me your address and which utility bills you, and Shelby or I confirm the current program before you count on a number.
Does Hartzell’s service Edmond, OK?
Yes. Edmond is in Oklahoma County, one of the seven counties I run every day, so this is regular work rather than a special trip. Same pricing as Kingfisher: $210 flat for a residential service call, $99 dispatch plus $111 diagnostic.
What does a service call cost in Edmond?
$210 flat. That is $99 dispatch plus $111 diagnostic, and the diagnostic is not credited against the repair. After hours is $309. A geothermal diagnostic is $348 flat whatever the hour, and light commercial is $389 flat, day or night. You get a written repair price before I pick up a tool.
Do you install geothermal in Edmond?
Yes, and Edmond’s lot sizes are what make it possible. I am IGSHPA accredited and a ClimateMaster GeoElite dealer, I size the loop myself, and I stand behind the install. A geothermal diagnostic on an existing system is $348 flat. For geothermal I travel most of Oklahoma as availability allows, so a job on the far side of Edmond is not a problem.
What is the real Mitsubishi warranty on a mini-split?
Twelve years on parts and twelve on the compressor, when the system is installed by a Diamond Dealer in a single-family home and registered inside 90 days of the install. Without that it is five years parts and seven on the compressor. Labor is not part of the manufacturer’s coverage. My own install labor carries one year, parts and labor.
Can you do a free consultation on a weekend?
For geothermal, yes. Free Saturday and Sunday evaluation, consultation and sizing, no charge and no obligation. Call 405-375-4822 and I will pick a time with you.
How do you size a replacement system for an Edmond house?
With a Manual J load calculation, not by reading the label on the old unit. That matters here because a lot of the newer north and east Edmond homes have high ceilings, big glass and framing that behaves nothing like the 1960s ranch a mile away. Replacing like for like just copies whatever mistake the last installer made. The estimate is free and I do the calculation before I quote a number.
Do you offer maintenance plans in Edmond?
Yes, the same 360 plans I run everywhere: One Visit Spring or Fall 360 at $199 a year, Spring and Fall 360 at $360, and Full Year 360 at $499. The middle tier and the top tier carry ten percent off repairs, capped at $300 per repair, and the top tier waives the $198 emergency dispatch up to twice a plan year. A standalone tune-up without a plan is $229 on a weekday.
Tell me what it is doing
Warm air, ice on the lines, one room that never keeps up, or a quote you do not trust. Describe it and I will tell you straight what I think it is before I drive out. Free geothermal consultations on Saturday and Sunday, statewide as availability allows.
Call 405-375-4822Edmond, Arcadia, north Oklahoma City and the rest of Oklahoma County. Counties I run every day: Oklahoma, Kingfisher, Canadian, Garfield, Major, Logan, Blaine.

