Video: Saturday Night Live, NBC.
Saturday Night Live did a sketch about an “upfront” heating and air company. Worth the laugh, and it hits a little close to home for my trade.
Nobody likes a surprise bill. So here’s mine, upfront: a weekday service call is $99 dispatch plus $111 diagnostic, $210 total. Weekends and after hours it’s $309. I find the problem, I give you the repair price in writing, and you decide before I touch a thing.
New system? Free estimate. I measure the house and give you a written price, no pressure.