Credentials | Master HVAC, NATE, IGSHPA, Mitsubishi Diamond

15+ years • 6,500+ jobs completed • 1,500+ Oklahoma homes served

I am Dave Hartzell. I have been working on heating and air conditioning in Oklahoma for 45 years. I opened Hartzell’s Heat & Air in Kingfisher around 2011. Below is every credential I hold and every manufacturer that has named me a top-tier dealer. Each one took years and ongoing training. None of them are paid placements.

4.8 stars / 290+ Google reviews. Master HVAC. NATE certified. Family owned in Kingfisher.

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Master HVAC License
Oklahoma Master HVAC license. Highest residential and light-commercial certification the state issues. Covers design, install, service.
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NATE Certified
North American Technician Excellence. Independent testing on the actual equipment you put hands on. Renews on cycle.
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IGSHPA Accredited
International Ground Source Heat Pump Association. Loop design, fusion, charge, and commissioning standards. Required for geothermal warranty registration.
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Mitsubishi Diamond Dealer
Top tier in Mitsubishi’s contractor network. 12-year compressor warranty on Diamond installs. Direct factory support line.
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Trane TCS SELECT
Trane Comfort Specialist + SELECT tier. Pricing, training, and extended-warranty access most contractors do not have.
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ClimateMaster GeoElite
ClimateMaster’s top geothermal dealer designation. Extended warranties, loop-package pricing, factory rebates pass through to you.
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Amana Brand Advantage Dealer
Amana ASX/AVXC lifetime-compressor program access. Lifetime unit replacement warranty path.
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BBB A+ (11 years)
Better Business Bureau A+ rating. 11 years accredited. Public complaint trail. 0 unresolved.

Common questions about HVAC credentials

How long has Dave Hartzell been doing HVAC?

45 years total HVAC experience. I started at 18 and opened Hartzell’s Heat & Air around 2011. 15+ years in business under my own name in Kingfisher.

What is the difference between a Master HVAC license and a regular license?

Oklahoma Master is the highest residential/light-commercial level. It covers design, installation, service, and supervision of journeymen. Many contractors hold only a journeyman or contractor license. I hold Master.

Why does NATE Certification matter for HVAC repair?

NATE is independent. Manufacturers train you on their gear, but NATE tests you on real-world diagnostics across brands. It means the tech in your house has been measured against a national standard, not a sales pitch.

Do I need an IGSHPA-accredited installer for geothermal?

Yes for warranty registration on most geothermal equipment. Loop design, pipe fusion, and proper charge all sit outside what a standard HVAC license covers. IGSHPA proves the installer is trained on the ground side, not just the heat pump.

What does Mitsubishi Diamond Dealer get me as a customer?

12-year compressor warranty on Diamond-tier installations, instead of the standard 5-7. Factory tech support direct line for diagnostic help on a stubborn fault. Priority on equipment availability.

Is BBB accreditation worth checking?

It is one data point. 11 years accredited at A+ means the complaint trail is public and the resolution rate stayed clean for over a decade. Pair it with Google reviews (4.8 stars / 290+ reviews) and you have a real picture.

Ready to work with a Master HVAC tech?

Call (405) 375-4822 or book online. Free estimates on new installs. $99 dispatch, $111 diagnostic, part of the $210 flat repair-call price. Accept the estimate within 10 days and I give the $99 dispatch back.

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