Heat pump service near you. Tune-ups, repairs, replacements.
A heat pump works twelve months a year here, cooling all summer and heating all winter. That is why it needs a tune-up in both seasons, and why I check it as a heat pump, in heat and in cool, not just the parts it shares with an air conditioner.
4.8 stars · 300+ Google reviews · Same day where the schedule allows · Kingfisher, Canadian, Oklahoma, Garfield, Major, Logan and Blaine counties
Three reasons people call me about a heat pump
Tune-up
Checked in both modes before the season it has to carry. Spring for cooling, fall for heating.
$229, or on a planMaintenance plansRepair
Blowing cold in heat mode, iced over, short cycling, emergency heat light on. I find the cause before I quote a part.
Service call $210 flatHeat pump repairReplace
Sized to your house with a load calculation, not guessed from the old unit’s tonnage.
Estimate freeHeat pump installationWhat you can do yourself
- Change the filter every 30 to 90 days, more often with pets. Never run the system without one.
- Keep 2 feet clear on every side of the outdoor unit: no shrubs, grass clippings, leaves or stored stuff.
- The outdoor unit should sit a few inches above the ground so melt water drains away. If it has sunk, call me.
- If the outside of the coil is caked with dirt or cottonwood, turn the system off at the thermostat and rinse it gently with a garden hose from the outside. No pressure washer, no cleaners.
- Keep registers and return grilles inside open and clear.
What is normal in an Oklahoma winter
- Frost on the coil on cold, damp days is normal.
- Defrost: every so often the unit reverses for a few minutes to melt that frost. The fan stops, you may hear a whoosh, and steam rolls off the unit. That is it working.
- Aux heat on the thermostat is the backup heat strip coming on by itself when it is very cold or you raise the setting a lot. Normal.
- Emergency heat shuts the heat pump off and runs only the backup strips. Use it only if the outdoor unit has stopped working, and call me. It costs a lot more to run.
Snow and ice
Brush light snow off the top and sides with a broom. Do not chip at ice, do not use tools on the coil, and never pour hot water on it. If the whole unit stays encased in ice for more than a few hours, switch the thermostat to Emergency heat and call 405-375-4822.
Frozen in summer?
Turn cooling off and run the fan only to thaw it, and check the filter. If it freezes again, call 405-375-4822. Do not touch the refrigerant lines or open any panels.
Leave these to me
Anything behind a panel (capacitors, contactors, wiring, the control board), anything to do with refrigerant, and a unit that will not defrost, runs Aux all the time, or trips its breaker more than once.
What I check on a heat pump
- Both modesI run it in cooling and in heating, because a heat pump that cools fine can still fail to heat.
- Refrigerant chargePressures and temperatures on digital gauges, against the maker’s spec.
- Reversing valve and defrostThe valve that switches modes, and the board and sensor that clear ice off the outdoor coil in winter.
- ElectricalCapacitor, contactor and compressor amp draw, the parts that usually quit on the hottest or coldest day.
- Coil, filter and drainA clean outdoor coil, a fresh filter, and a condensate drain that is actually draining.
- Backup heatThe electric strips that carry the house below the balance point, checked before you need them.
Two tune-ups a year for less than two tune-ups
A standalone tune-up is $229. Because a heat pump works both seasons, most people want it checked twice, and that is what the plans are for.
- One Visit Spring or Fall 360: $199 a yearOne tune-up visit. The value is the visit itself.
- Spring and Fall 360: $360 a yearTwo tune-ups, 10% off repairs up to $300, and two air filters, one installed at each visit. Two standalone tune-ups would run $458.
- Full Year 360: $499 a yearTwo tune-ups, 10% off repairs up to $300, filters all year (call the office and pick them up), and no emergency trip charge twice a year.
See the plans. Financing covers plans and repairs too: financing options.
Trane, Mitsubishi, Amana and geothermal
Trane TCS SELECT
I am a Trane Comfort Specialist at the TCS SELECT level, factory trained on Trane and RunTru heat pumps including variable speed.
Mitsubishi Diamond Dealer
Ductless and hyper-heat mini-split heat pumps, which keep real heating capacity well below freezing.
Amana Brand Advantage
Amana heat pumps serviced and installed as an Amana Brand Advantage dealer.
Geothermal is its own animal: a $348 flat diagnostic and tune-up, any hour. See geothermal repair.
Kingfisher is home base. The seven counties are my route.
I am Dave Hartzell, a Master HVAC tech (Oklahoma license #00115936) with 47 years in the trade, NATE certified. My shop is in Kingfisher, and I run heat pump service across Kingfisher, Canadian, Oklahoma, Garfield, Major, Logan and Blaine counties: Oklahoma City, Edmond, Yukon, Piedmont, Mustang, El Reno, Guthrie, Enid, Watonga, Fairview and every town between. Tell me your town and what the system is doing, and I will get you on the schedule.
Heat pump maintenance near Oklahoma City
The metro is on my route every week. A standalone heat pump tune-up is $229 on a weekday between 7am and 3pm, on the day you choose where the schedule allows. If you want it twice a year, the Spring and Fall 360 plan is $360 a year, against $458 for two single tune-ups. Plan visits are set by me around a general week, and on a 100 degree day repair calls come first and a plan visit can move. The $229 tune-up is maintenance, not a repair, so it carries no repair guarantee; a repair found during it carries my 6-month labor guarantee on the part I replace. Town pages: HVAC in Oklahoma City, Edmond and Yukon.
Heat pump maintenance near me, Oklahoma City and the metro
If you searched for a heat pump near you in the Oklahoma City area, here is the plain version. I am Dave Hartzell, and my trucks come to you from my shop in Kingfisher, about 45 miles from Oklahoma City. Northwest OKC, Yukon, Piedmont, Mustang, Edmond and El Reno are all inside my service area.
A heat pump is the one piece of equipment in your house that works in July and in January. In July it is fighting 100 degree afternoons. In January it is pulling heat out of cold air, then flipping into defrost to melt the frost off the outdoor coil. Spring hail and wind add wind-blown dirt, grass clippings and seed fluff to that outdoor coil, and a coil packed with that cannot move heat. A tune-up is where those problems get caught before they turn into a no-heat call.
Not sure which one you need? Call 405-375-4822, tell me your town and what the heat pump is doing, and I will tell you straight whether it is a tune-up or a service call. Related pages: heat pump repair, heat pump installation and maintenance plans.
Straight answers
Why is steam coming off my heat pump in winter?
That is the defrost cycle melting frost off the outdoor coil. It lasts a few minutes and is normal.
Should I use emergency heat on my heat pump?
Only if the outdoor unit has stopped working. Otherwise leave the thermostat on Heat and let Aux heat come on by itself, and call me if it never shuts off.
How much is a heat pump tune-up near me in central Oklahoma?
A standalone heat pump tune-up is $229, done on weekdays between 7am and 3pm, and you do not need a plan. If you want it checked in spring and fall, the Spring and Fall 360 plan is $360 a year, against $458 for two standalone tune-ups.
How often should a heat pump be serviced in Oklahoma?
Twice a year: spring before cooling season and fall before heating season. A heat pump runs in both seasons here, so it racks up far more hours than an air conditioner that rests half the year.
How much does heat pump service cost if something is wrong?
The service call is $210 flat: $99 dispatch plus $111 diagnostic, not credited toward the repair. I quote the repair in writing before I do the work. After hours it is $309: $198 dispatch plus $111 diagnostic, non-refundable.
Do you service heat pumps near me in Edmond, Yukon and Oklahoma City?
Yes, I serve all of those. I cover Kingfisher, Canadian, Oklahoma, Garfield, Major, Logan and Blaine counties, including Oklahoma City, Edmond, Yukon, Piedmont, Mustang, El Reno, Guthrie and Enid. See Oklahoma City, Edmond and Yukon.
Should I repair or replace my heat pump?
A well-maintained heat pump typically lasts 12 to 15 years in central Oklahoma. If yours is past 12 years and needs a compressor or reversing valve, I will lay out the repair price next to a replacement quote, and the new-system estimate is free.
What brands of heat pumps do you service?
All major brands. I am a Trane Comfort Specialist (TCS SELECT) dealer, a Mitsubishi Diamond Dealer and an Amana Brand Advantage dealer, and IGSHPA accredited for geothermal heat pumps.
What does a heat pump tune-up include at my house near Oklahoma City?
I clean and inspect the outdoor coil, check refrigerant pressures and the temperature split across the indoor coil, test the defrost cycle and the reversing valve, tighten electrical connections, test the capacitor and run the backup heat to make sure it comes on and shuts off. The full list is in the section above called What I check on a heat pump. If I find something that needs repair, I quote it in writing before I do any work.
When is the best time to get my heat pump checked in Oklahoma?
Spring before the 100 degree weather and fall before the first hard freeze. A heat pump runs in both seasons here, so if you only get one visit a year, I like fall, because I can run it in heat mode and the backup heat while the weather is still mild.
Can you get to my heat pump today in Oklahoma City?
I offer same-day service where the schedule allows, but I will not promise you a time before I see a real opening. Call 405-375-4822 and I will tell you the first open slot. If it is after hours or a weekend, the service call is $309 and I offer only real open slots then too.
Is a heat pump tune-up worth $229, or can I just change the filter?
Change the filter, always, but it does not clean the outdoor coil, test the defrost board or catch a weak capacitor, and those are the parts that strand people on a cold night. If you want it done twice a year, the Spring and Fall 360 plan is $360 a year against $458 for two single tune-ups, and it takes 10 percent off repairs, up to $300 per repair.
Do you work on geothermal heat pumps near me, not just the outdoor kind?
Yes. I am IGSHPA accredited, and for geothermal the diagnostic and the tune-up are each $348 flat, any hour, for every customer. Geothermal service is not limited to the seven counties the way everyday AC and heat pump service is. See my geothermal repair page.
Call before the season it has to carry
Tune-up, repair or a free replacement estimate. Tell me your town and what the system is doing.
Call 405-375-4822Counties: Kingfisher, Canadian, Oklahoma, Garfield, Major, Logan, Blaine.